1. CrackBerry Question's Avatar
    I am unable to locate the key that goes into the top of my Priv. Is there any other way of getting the back off to do a battery pull?
    09-08-16 04:52 PM
  2. Ecm's Avatar
    I am unable to locate the key that goes into the top of my Priv. Is there any other way of getting the back off to do a battery pull?
    See this link: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog
    Specifically, "...press and hold the Power key for 32 seconds which is equivalent to removing the battery."

    As to opening the sim/mSD slot of your Priv, try a small paperclip. That's what I've used with my Priv, in a pinch.
  3. CB-BB-BBM's Avatar
    You can't do a battery pull on a priv, unless you mean replace it.
    09-08-16 04:55 PM
  4. Ecm's Avatar
    I am unable to locate the key that goes into the top of my Priv. Is there any other way of getting the back off to do a battery pull?
    See this link: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog
    Specifically, "...press and hold the Power key for 32 seconds which is equivalent to removing the battery."

    As to opening the sim/mSD slot of your Priv, try a small paperclip. That's what I've used with my Priv, in a pinch.
    09-08-16 06:12 PM

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