1. CrackBerry Question's Avatar
    phone is stolen and thief is using my BBM pin to chat
    01-21-15 01:40 PM
  2. anon(9208252)'s Avatar
    I don't believe you can but you can call your provider and tell them it was stolen, and they will black list your phone.
    01-21-15 01:49 PM
  3. conite's Avatar
    Did you try BlackBerry Protect, or did the thief change the BlackBerry ID on the device already?

    Z30STA100-5/10.3.1.1949
    raino likes this.
    01-21-15 01:57 PM
  4. raino's Avatar
    Did you try BlackBerry Protect, or did the thief change the BlackBerry ID on the device already?
    I'm guessing the thief is still using the same BBID, if they're using the OP's PIN.

    BB Protect is the way to go, if you bothered installing it and gave it the location permission it asks for. If so, you can log in with your BBID and track it here: https://blackberryid.blackberry.com/...&locale=ZW4%3D
    01-21-15 02:25 PM

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