Please I tried downloading the snap to my laptop has shown on the crackberry website, I followed all the steps, when I clicked the ip link to open, it gave me error just has crackberry site said it would, I followed the steps by turning off my anti virus,and reconnecting my device to the laptop, but it still didn't go . What can I do? I even downloaded the snap bar first but moving on to the next step. Please help. Thanks.
Posted via CB10