1. timidt's Avatar
    I have a Q5 and the camera will not work also now the ringer will not ring. The battery does not come out of this model, so that is not an option. Any solutions.Thanks for the suggestion but didn't work.
    Last edited by timidt; 02-18-15 at 04:53 PM.
    01-20-15 02:51 PM
  2. Umaima_B_Dia's Avatar
    Urmm, did you post this question before registering as well?

    Seems like Deja vu

    Neehoo

    There were two solutions presented to a similar issue:
    - Reload OS through BlackBerry Link
    - Try hard reset first: press top and bottom volume button until phone turns off
    01-20-15 05:54 PM
  3. timidt's Avatar
    Unfortunately this didn't work, but thanks for the suggestions. Any other ideas would be appreciated.
    02-18-15 04:55 PM
  4. JamBueree's Avatar
    If those two methods didn't work, you might wanna have it replaced.
    02-18-15 06:55 PM
  5. mad_mdx's Avatar
    You reloaded the OS using BlackBerry Link?
    02-18-15 11:46 PM

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