How do I fix my Q10 when it won't turn on?
Hi, a few days ago my q10 started giving me trouble charging . It would show the lightning bolt next to my percentage of remaining battery but sometimes would not charge and would give the please use a genuine charge cable to charge notification. I am using the same oem charge cable I have used for years without issue. Occasionally the unit would charge and all the while I have been using it.
Last night I had it in a position that it was charging and went to sleep with over 20% battery and no apps running. I woke up and the phone is completely dead. When I plug it in to charge it gives me various issues such as the screen with the red line through the lighting bolt, the screen with an image of an electric plug with a line through it, or a blank screen with the red light flashing in the following pattern: red, red, red, pause, red,red, red, long pause, repeat sequence.
Is my battery dead, or is my phone having a software issue??
TIA