[Sadat Aomine]

I can't connect my phone to my blackberry link it says "Error BlackBerry link cannot access device's drives" or some sort. Please help.

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[jaydee5799]

have you rebooted your PC? rebooted your phone? are you using a known good USB cable?

[pkcable]

Also if you are using the front USB ports try using the back USB ports, or vice versa.

[Sadat Aomine]

I've rebooted the pc, factory reset my phone, changed USB ports and yes I'm using the USB of my Q10 but still not working

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[ferchu]

Try this link:

“So first you open the device manager from Control Panel. With the device manager open, scroll down to network adapter section.
In my case there was an additional item “Blackberry #3? or something similar. Doesn’t matter what the name was, the important part is it had an exclamation point on it because the driver wasn’t valid. Look for any blackberry related driver with an exclamation through it.”

BlackBerry Link Not Recognizing Your Z10? Try This

Now, double click on the exclamation marked BlackBerry Device, go to Drivers tab & click Uninstall. The Last step is very simple. Just click the “Scan for hardware Changes” button located to the right most of Device Manger icon set (Monitor with magnifying glass). The list gets refreshed & you should now see a BlackBerry Device #x with no exclamation mark. Once found, unplug your BlackBerry Z10 & plug it in back again. Voila! BlackBerry Link will now connect to your phone seamlessly.

Thanks Harold
Source: N4BB

[Sadat Aomine]

Still no hopes

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