1. Hrishi Namdhar's Avatar
    I have downloaded latest BlackBerry desktop software and further I have installed BlackBerry link. And I have signed in my BlackBerry ID on BlackBerry link.
    Now when I connect my device to my laptop BlackBerry link automatically open then after some time I see my device name on left side of display but under my device name its show that my device is "Disconnected".
    Why....? What is problem. I try many things but issue not resolved. I signed out my BlackBerry ID then sign in back also I uninstalled the BlackBerry link and re-install back but no improvement. Although one time I reload the OS by clicking on my device then reload button and I was able to reload my OS but still the device show disconnected.
    I chacked my device settings too all required connection are on as per my knowledge.
    I am on OS 10.3.1.1779.
    Pls help

    Posted via CB10
    09-06-15 08:53 AM
  2. Hrishi Namdhar's Avatar
    As you can see in pic...

    How do I connect my device to blackberry link.-img_20150907_003500.jpg

    Posted via CB10
    09-06-15 02:22 PM
  3. Hrishi Namdhar's Avatar
    Pls help me...

    Posted via CB10
    09-07-15 03:13 PM
  4. IndianTiwari's Avatar
    Please check the following :
    1. BlackBerry Link software should be the latest one compatible with your device.
    2. Check the USB cable.

     Passport propelled by 10.3.2.2639
    09-07-15 04:20 PM
  5. Hrishi Namdhar's Avatar
    Please check the following :
    1. BlackBerry Link software should be the latest one compatible with your device.
    2. Check the USB cable.

     Passport propelled by 10.3.2.2639
    My usb and laptop USB port both is good and work fine.
    And what version of BB link will work for me for my BlackBerry Z3 and in my windows 7 laptop. Any I think now I am using 1.2.4 (maybe) or not remember.

    Posted via CB10
    09-08-15 01:01 AM

Similar Threads

  1. Welcome BlackBerry Avenger?
    By snejpa in forum BlackBerry Priv
    Replies: 118
    Last Post: 09-16-15, 09:56 AM
  2. Do you guys have instagram account in your Passport?
    By hey_luke in forum BlackBerry Passport
    Replies: 21
    Last Post: 09-08-15, 10:38 AM
  3. Replies: 2
    Last Post: 09-08-15, 09:44 AM
  4. How can I skip the Wizard on my BlackBerry Passport?
    By CrackBerry Question in forum BlackBerry Passport
    Replies: 1
    Last Post: 09-06-15, 05:54 PM
  5. I am not able to run apps without Google Play Service. how can I get Google Play Services?
    By CrackBerry Question in forum Android Apps (Amazon Store & APK Files)
    Replies: 1
    Last Post: 09-06-15, 07:46 AM
LINK TO POST COPIED TO CLIPBOARD