1. CrackBerry Question's Avatar
    I am trying to access my email but the message is Your device had a problem connecting to the server. What shall I do? when my other can connect to the server and can access my mails.
    02-19-15 01:34 AM
  2. sedalia066's Avatar
    Lots of possible answers to your question. Sometimes more information may be helpful. What device? What OS? What e-mail service?

    For all issues of this sort depending on the phone a battery pull may resolve the trouble (OS7 or lower). For those phones remove the battery with the phone turned on. Wait 1 minute. Insert the battery.

    For OS10 phones a hard reset may be accomplished by holding down both volume keys at the same time.

    If a reboot is not enough come back with more information.
    02-19-15 09:04 AM

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