1. CrackBerry Question's Avatar
    I am trying to delete a name of a classic and add my info I bought the phone off ebay and if stills has the old owners id on it,
    01-02-16 05:35 PM
  2. scrannel's Avatar
    Do you know the former owner's BB ID password etc.?
    01-02-16 07:28 PM
  3. Elite1's Avatar
    You have to perform a security wipe to start fresh and remove the other BBID.

    If there's no device password locking you out, find the security wipe option in Settings.
    01-02-16 07:31 PM
  4. tryfe's Avatar
    Ask the previous owner to go to protect.blackberry.com and login with their BlackBerry ID then remove the device from their account.
    Elite1 likes this.
    01-02-16 09:17 PM

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