1. CrackBerry Question's Avatar
    my z10 died completely and vodafone leant me another z10 but i can not put my back up information onto it, and device swap needs both old and new phones but my old one is completely out of action
    11-17-14 02:15 PM
  2. jaydee5799's Avatar
    Then you are unable to transfer your information I'm afraid.
    If you have a backup of your original Z10, you might be able to load your contacts to the new device.
    11-17-14 02:56 PM

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