my z10 died completely and vodafone leant me another z10 but i can not put my back up information onto it, and device swap needs both old and new phones but my old one is completely out of action
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my z10 died completely and vodafone leant me another z10 but i can not put my back up information onto it, and device swap needs both old and new phones but my old one is completely out of action
Then you are unable to transfer your information I'm afraid.
If you have a backup of your original Z10, you might be able to load your contacts to the new device.