10-24-14 08:06 PM
tools Reply
  1. CrackBerry Question's Avatar
    CrackBerry Question
    I own a Blackberry Z30. Out of no where it began restarting and continues to do so constantly. I tried plugging it into the computer by USB to uninstall some apps that may be causing the problem but because it keeps turning on and off, the connection to the computer keeps connecting and disconnecting. Normally on another phone I would just remove the battery and place it back in to stop the rebooting, but this phone has an embedded battery. How in the world do I get this phone to stop rebooting?
    10-24-14 07:32 PM
  2. wxmancanada's Avatar
    wxmancanada
    Sounds like a OS reload is in order.

    Before that, what happens before it turns off? Does the device say its shutting down, or there's an issue, or does the screen just go black, then a red light?

    You can reload the OS by going here: KB34045-How to clean reload the BlackBerry 10 OS or BlackBerry PlayBook OS using BlackBerry Link
    10-24-14 08:06 PM
« My Z30 auto text stopped working, why? | How do I obtain a log from an app that keeps crashing on Q10? »

Similar Threads

  1. memory card for z30 - will SDXC work?
    By viper-85 in forum BlackBerry Z30
    Replies: 6
    Last Post: 11-08-14, 03:08 PM
  2. How do I transfer my data from Z10 to my Z30?
    By playzoutside in forum BlackBerry Z30
    Replies: 7
    Last Post: 10-25-14, 07:03 PM
  3. Reactivate my Z10 that I reported lost.
    By androidphanatic in forum BlackBerry Z10
    Replies: 5
    Last Post: 10-25-14, 11:28 AM
  4. New anonymous chat app from Facebook - Rooms (for iOS)
    By early2bed in forum Rehab & Off-Topic Lounge
    Replies: 1
    Last Post: 10-24-14, 10:16 PM
  5. My Z30 auto text stopped working, why?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 10-24-14, 07:45 PM
LINK TO POST COPIED TO CLIPBOARD