1. CrackBerry Question's Avatar
    The browser can be accessed but when I enter anything on the search bar nothing happens. Tried to clean history and cache but the menu sidebar can't be accessed.
    10-12-14 11:20 AM
  2. AnotherBillJ's Avatar
    If you're using a phone with a removable battery, remove the battery while the phone is powered on then replace it a few seconds later.

    If your battery is non-removable, press and hold the power button for about 15 seconds until you see BlackBerry on the screen. Don't release the power button until that, ignoring anything you see before BlackBerry.


    Let us know if that helps you.
    10-12-14 05:25 PM

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