02-21-15 02:28 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    I'm Using Blackberry Z10 Since Few Months. For some reasons I'd wiped out my device. Before wiping I have taken a Backup. Now, I'm restoring the backup. It Says the Blackberry ID associated with this Backup File Doesn't match the Blackberry ID on this Device. Please Help Me Restoring my Device.
    02-21-15 11:14 AM
  2. moegh's Avatar
    moegh
    Are u using another BlackBerry ID than the one that u backed up with?

    CB10 - Q10
    02-21-15 11:15 AM
  3. Krishna Yeldi's Avatar
    Krishna Yeldi
    No It's the Same BB ID.
    Attached Thumbnails How can I get my Backup Restored on my Z10?-restore.jpg  
    02-21-15 11:21 AM
  4. moegh's Avatar
    moegh
    Ok wipe your device then try to restore your backup

    CB10 - Q10
    02-21-15 11:23 AM
  5. Krishna Yeldi's Avatar
    Krishna Yeldi
    Wiped out 3 times. It Shows the same Error.
    02-21-15 11:27 AM
  6. moegh's Avatar
    moegh
    Are u trying to restore a backup from a higher version than the version you backed up your phone with?
    In other word if you backed up 10.3.1 and want to restore on 10.2.1 you can't!

    CB10 - Q10
    02-21-15 11:37 AM
  7. Krishna Yeldi's Avatar
    Krishna Yeldi
    No. I didn't Updated. It's the Same Version.
    02-21-15 11:56 AM
  8. moegh's Avatar
    moegh
    Strange!

    CB10 - Q10
    02-21-15 12:44 PM
  9. agaw's Avatar
    agaw
    Login to BB ID Account first then try, it should solve the problem.
    02-21-15 02:28 PM
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