1. EGANORA's Avatar
    I bought in US a Blackberry q10 SQN100-2, but, although my Italian carrier (Vodafone) supports 4g, the phone does not allow me to access it. Is there a way to solve this issue?
    Thanks in advance for your support
    09-21-14 06:53 AM
  2. BigBadWulf's Avatar
    To get 4G on Voda Italia you need a 100-3. You purchased a US VZW model.
  3. BigBadWulf's Avatar
    To get 4G on Voda Italia you need a 100-3. You purchased a US VZW model.
    RIMEngineer likes this.
    09-21-14 08:58 AM
  4. ymb's Avatar
    It could be in the settings go to networks and connections / mobile networks /network mode make sure it's on 4g/3g/2g

    Posted via the awesome power of BlackBerry 10 on one of my lovely devices probably my beautiful beast called Z30 or my great Q10 or my lovely Z10
    09-21-14 10:05 AM
  5. thurask's Avatar
    To get 4G on Voda Italia you need a 100-3. You purchased a US VZW model.
    Exactly this.

    Posted via CB10
    RIMEngineer and BigBadWulf like this.
    09-21-14 10:06 AM
  6. ymb's Avatar
    My us vzw q10 got 4g on t-mobile no lte but regular 4g I got don't know about the Italian network

    Posted via the awesome power of BlackBerry 10 on one of my lovely devices probably my beautiful beast called Z30 or my great Q10 or my lovely Z10
    09-21-14 01:54 PM
  7. EGANORA's Avatar
    thanks for the replies, but I made all the appropriate actions on the settings, but when I select 4g, 3g and 2g...the 4g suddenly disappears...apparently is a problem of frequency bands. US 700/1700, EU 800/1800..is there any way to change them on the US device?
    09-22-14 06:48 AM
  8. BigBadWulf's Avatar
    The bands are flashed at the factory. There's unfortunately no way to change them.
    RIMEngineer and EGANORA like this.
    09-22-14 09:08 AM
  9. EGANORA's Avatar
    that is what I thought until somebody told me there is the possibility to crack the 100-2 so to make it a kind of 100-3. quite complicated, but feasible.
    09-22-14 10:13 AM
  10. BigBadWulf's Avatar
    Link to these mystery instructions?
    RIMEngineer likes this.
    09-22-14 10:18 AM
  11. EGANORA's Avatar
    unfortunately not, it was a verbal discussion with somebody "expert" on these matters...
    09-22-14 10:53 AM
  12. RIMEngineer's Avatar
    thanks for the replies, but I made all the appropriate actions on the settings, but when I select 4g, 3g and 2g...the 4g suddenly disappears...apparently is a problem of frequency bands. US 700/1700, EU 800/1800..is there any way to change them on the US device?
    You have been told this several times in various forums, but you refuse to accept the reality that the frequencies are hardware based. I even saw a silly post from you where you said that a "RIM Engineer" told you that it can be done with software, which is an outright lie.

    It cannot be done and a RIM Engineer did not and would not have, told you that it can be done. Why do you continue to insist that it can be? It is disrespectful to those taking their own time to answer your quesrion, and you continue to, in disbelief, waste the time of other people because you simply don't want the answer to be true.

    Why are you doing this?
    BigBadWulf likes this.
    09-23-14 02:31 PM
  13. RIMEngineer's Avatar
    The bands are flashed at the factory. There's unfortunately no way to change them.
    unfortunately not, it was a verbal discussion with somebody "expert" on these matters...
    Very interesting. Who was this so-called "expert"? Where did you find him or her? What are their qualifications that makes them an " expert"? Just curious.
    09-23-14 03:01 PM

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