1. Linkin_B_Berry's Avatar
    Hello everyone,

    I'm using OS 10.3.1.2744 but I want to up it to 10.3.2.2339 since it's now official. I'm said that I can use Blackberry Protect to backup my data in my Q10. However when I use Blackberry Protect app (already in my Q10) I only see the Restore button, there's no Backup button or option like that. I also visit protect.blackberry.com, but I cannot find Backup option or any tab for that function. I did try other things like Play Sound or Display a Message, they worked and it was fun but what I need is to backup my data.

    So please tell me that is Blackberry Protect can help to backup my data? And if it can, what exactly do I need to do?

    Thank you so much!
    How to backup data by Blackberry Protect?-img_20150708_231532.png

    Posted via CB10
    07-08-15 11:16 AM
  2. habs_fan's Avatar
    You can't, you can use BlackBerry Link the desktop version to back up your phone

    Posted via CB10
    Linkin_B_Berry likes this.
    07-08-15 11:27 AM
  3. Linkin_B_Berry's Avatar
    Then what exactly is Blackberry Protect going to Restore?
    07-08-15 11:41 AM
  4. habs_fan's Avatar
    BlackBerry Protect only restores if you had an old legacy device that ran 7.1 or before. Hopefully BlackBerry makes it better but for now protect is just used for lost and stolen devices

    Posted via CB10
    Linkin_B_Berry likes this.
    07-08-15 11:48 AM
  5. Linkin_B_Berry's Avatar
    BlackBerry Protect only restores if you had an old legacy device that ran 7.1 or before. Hopefully BlackBerry makes it better but for now protect is just used for lost and stolen devices

    Posted via CB10
    Thank you.
    07-09-15 01:23 AM

Similar Threads

  1. Replies: 5
    Last Post: 12-29-15, 02:38 PM
  2. Replies: 2
    Last Post: 07-09-15, 06:12 AM
  3. How do I get maps to give directions and talk
    By mroy52 in forum BlackBerry Q10
    Replies: 3
    Last Post: 07-08-15, 06:51 PM
  4. BlackBerry announces BES12 version 12.2 with enhanced multi-OS support
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 07-08-15, 11:12 AM
  5. Back to Passport
    By DOCTOREVIL8 in forum BlackBerry Passport
    Replies: 2
    Last Post: 07-08-15, 10:58 AM
LINK TO POST COPIED TO CLIPBOARD