Hi, I need help please. My bbz10 suffered a cracked screen though still functions. I took it out for screen replacement and it came back with a new screen but totally black screen. I charged, turned it on, I could hear my messages and pings coming in but the screen is totally blank (black). Took it back and was told maybe it is water damaged whereas my phone was working fine before.
Any suggestion please as I am fed up!
Mary