1. gustavobh17's Avatar
    Hello i have a BlackBerry q10 and it have already a BlackBerry id account, my brother doesnt remenber the id password and i want to change it to syc the q10 with my BlackBerry id account. I did try to change it but i cant because i need the password from my brothers account and as i told you before he cant get it or Remember. What should i do?

    Thanks...

    Posted via CB10
    07-03-15 06:12 PM
  2. anon(9208252)'s Avatar
    Then you are out of luck, that's why its there for security.
    07-03-15 06:15 PM
  3. scrannel's Avatar
    Ask your brother if he has the original BBerry verification email from when he set up the account. The password will be there.
    07-04-15 12:36 AM
  4. walcolm's Avatar
    wipe the damn thing
    07-04-15 12:51 AM
  5. Matty's Avatar
    Unfortunately this is BlackBerry security at work here. You can only reset the username or password is you know them both. Best thing to do, if Factory reset the device (back up first) and then install BBID from scratch

    Posted via BlackBerry Q5 on 10.3.1.2576
    07-04-15 12:59 AM
  6. gustavobh17's Avatar
    Thank you all!


    Posted via CB10
    07-04-15 04:30 AM

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