1. CrackBerry Question's Avatar
    Have historically had trouble using the headset with my Q10. Recent update seemed to fix the problem and I successfully used it for a few days. My headset is working fine on other phones and my son's working headset does not solve the issue. This morning I tried plugging in and somewhat randomly, the top of the screen showed "headset volume" turning itself all the way down. Now, no one can hear me speaking with my headset. I cannot figure out how to reset the headset volume. I can hear them fine. They can't hear me at all. Help!
    09-04-14 01:38 PM
  2. kbz1960's Avatar
    Hi. Welcome to CB. Reboot?
    09-05-14 02:54 PM

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