1. CrackBerry Question's Avatar
    The bb turns on but freezes after about 2 mins and I seem to have lost all my contacts and pictures. Is there anything I can do to get the bb back to the old system or to put the new one right, without losing everything. Unfortunately, I did not back up before I did the upgrade and when I now try to go on to LINK I don't have time to do anything before the bb freezes. I was hoping I could back it up now but think it may be too late. Any help gratefully received.
    02-03-17 04:11 PM
  2. conite's Avatar
    How did you perform the update?

    Can you use Windows explorer to find your pictures?
    02-03-17 04:18 PM

Similar Threads

  1. Anyone still have the October 2016 security patch?!
    By chuckkdaduck in forum BlackBerry DTEK50
    Replies: 2
    Last Post: 02-03-17, 07:29 PM
  2. Why does my GMail account keep disconnecting?
    By angelo elechosa in forum Ask a Question
    Replies: 1
    Last Post: 02-03-17, 04:01 PM
  3. BlackBerry begins rollout of February Android security update
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 4
    Last Post: 02-03-17, 03:07 PM
  4. How can I add a private email account to an enterprise Blackberry 9790?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 02-03-17, 02:06 PM
  5. blackberry 10 OS.
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 02-03-17, 02:02 PM
LINK TO POST COPIED TO CLIPBOARD