1. rinku198611's Avatar
    How much time for hold both volume keys to hard reset I know that phone will be turn off but for how much time I have to hold volume keys??
    11-22-14 12:00 AM
  2. Bla1ze's Avatar
    Until your LED blinks and your device shuts off. It's pretty obvious when it has completed the task. Generally 5-7 seconds.
    11-22-14 01:22 AM
  3. rinku198611's Avatar
    I hold both volume keys for 5 mins but nothing happen for hard reset what should I do??
    11-22-14 01:50 AM
  4. JamBueree's Avatar
    Are you using an STL100-1?

    BlackBerry Z10 | 10.3.0.1052
    11-22-14 02:58 AM
  5. dna47's Avatar
    If you're using an stk-1 device ( go to settings then about to find out)$ then hold the power button until the ozone restarts.

    Posted via CB10
    11-22-14 03:00 AM
  6. BruvvaPete's Avatar
    Are you using an STL100-1?
    BlackBerry Z10 | 10.3.0.1052
    I have the same issue. Light doesn't blink anymore.

    @BruvvaPete :Channel: C0012176F. Live well
    11-22-14 03:20 AM

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