06-27-16 06:41 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    Hi,

    I have owned a Priv for a while now. Recently i noticed the front camera didnt work. Tried a different camera app. Tried a restart didnt work either.

    Called blackberry support and was asked to restart in safe mode and check. It worked. So i did a factory reset selecting Setup as new device and updated all my apps. The first time i started the camera, the front cam worked. Later before i decided to proceed with installing other apps, i checked once more, it stopped working. Doesnt work in safe mode either. Blackberry Virtual expert app fails the front camera test.
    Any ideas most welcome. Mines a stv100-4 running on build AAF518 with android 6.0.1.
    Thanks in advance.
    06-26-16 06:51 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    sounds like you need a replacement phone
    06-27-16 06:41 AM
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