File Manager Remote Access load and then nothing
I have had this problem off and on since I got my Z30 (also Z10's). I have the latest software, etc. Have spoken for hours with BB tech support (no one knows what to do or how to even run the app) - I open file manager and go to my office computer as one of the computers that I have remote access to, when either on wi-fi or using Verisons 4g service. I click on my office computer and the screen comes up, the little circle goes round and round and then the screen goes dark. Two days ago, at the office when hooked up to the computer with a usb, it opened all the files on the office computer. Would not do it without the usb and now won't do it at all. Has anyone dealt with this and does anyone have any ideas. Thanks. DFS