1. crackberry_geek's Avatar
    Traveling on biz in Singapore, and this morning I wake up to find my hub empty of all emails.

    New emails are coming in, but all historical email just gone.

    What the hell BlackBerry??

    Posted via CB10
    08-27-14 07:06 PM
  2. ShinyDimples's Avatar
    Have you check to see if you accidentally pinched to see only priority mail? (new items only)

    Pinch in and pinch out to see what happens.

    Posted by my Z10. Technology given to me by the Gods, or should I say the "Ancient Aliens"! 10.3.0.1052
    08-27-14 07:15 PM
  3. crackberry_geek's Avatar
    Have you check to see if you accidentally pinched to see only priority mail? (new items only)

    Pinch in and pinch out to see what happens.

    Posted by my Z10. Technology given to me by the Gods, or should I say the "Ancient Aliens"! 10.3.0.1052
    Thanks for suggestion. Yes, I've tried that.

    New email still coming in, but every email prior to about 8 hours ago is just gone.

    BBM, text and Whatsapp message history still there, but emails gone. 5 different email accounts, all different providers from Yahoo to Gmail to corporate email... all gone.

    Posted via CB10
    08-27-14 07:53 PM
  4. gangstaeckz's Avatar
    What's your retention setting for email accounts

    Can vary from forever to only 30 days


    Z10STL100-3/10.3.0.1052 on Bell with Unlimited Data
    08-27-14 08:53 PM
  5. bookie_b's Avatar
    Happened to me numerous times, you need to delete the account from the account settings and re-add it and it should re-sync up....a bit of a hassle but other phones do these kinds of weird things as well...
    08-27-14 10:36 PM
  6. crackberry_geek's Avatar
    Happened to me numerous times, you need to delete the account from the account settings and re-add it and it should re-sync up....a bit of a hassle but other phones do these kinds of weird things as well...
    I've used a BlackBerry for 13 years and never seen such a problem before.

    Posted via CB10
    08-28-14 08:17 PM
  7. bookie_b's Avatar
    I've used a BlackBerry for 13 years and never seen such a problem before.

    Posted via CB10
    you were apart of the lucky batch and didnt waste time having to do this...ive used bb since 2004 and it has happened many times...its all good though...
    08-28-14 10:19 PM

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