1. CrackBerry Question's Avatar
    Hi all,

    I am having a bit of a nightmare with duplicate emails appearing on my BBQ10 handset when I have Outlook 2013 running on my desktop.

    Set-up:
    1. Multiple gmail accounts set up on both the Q10 and Outlook 2013.
    2. All gmail accounts in Outlook set up via IMAP.
    3. All accounts in BBQ10 set up via IMAP also.

    Issues:
    1. When I delete a message via the BBQ10 handset it seems to reappear and often with another identical message and exactly the same time stamp etc.
    2. Cannot delete any messages and I get more and more duplicates of each one any time I delete a message via the handheld.

    This has been going on for about a week and I have tried everything as a long time bb user and have completely run out of ideas on how to fix...

    Any help would be much appreciated!!
    06-30-14 08:06 AM
  2. momofteme's Avatar
    Do you have your Q setup to delete on handheld and server, or just on handheld?

    what folders are you synching on Gmail? all or just inbox, etc?

    Do you have gmail set to auto expunge, or keep forever?

    Semms something is funky in the setup causing them to reappear.
    06-30-14 03:33 PM

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