1. CrackBerry Question's Avatar
    So, my Dtek50 doesn't square and recent buttons don't work, even though I can click them. The back button is still working.

    Along with this, my white light is blinking, I'll swipe down it'll say "no new notifications" AND I cannot see any of my quick keys either in this screen. I also have no access to the setting that you should see here.

    On top of this, I can receive texts, but cannot receive phone calls.
    09-30-16 06:57 AM
  2. ray689's Avatar
    I'm assuming you've rebooted? If that didn't work then i would wipe the device. There is clearly something wrong.

    Posted via the CrackBerry App for Android
    09-30-16 07:06 AM
  3. Ecm's Avatar
    Try these restart/reboot methods, in the order given. How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog
    09-30-16 07:07 AM
  4. treefarmer14's Avatar
    Ahh, I didn't realize I wasn't logged in.

    But yes, I did do the restart, I'm just backing up my device now before I do a factory reset, I'll report back after the reset.
    09-30-16 07:46 AM

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