1. CrackBerry Question's Avatar
    I am hard of hearing and have to hold the handset close to my ear, the problem is that i touch the mute or cancel the call accidentally. How do I deactivate the screen please. thankyou
    01-05-17 05:22 PM
  2. BB-JAM215's Avatar
    I am hard of hearing and have to hold the handset close to my ear, the problem is that i touch the mute or cancel the call accidentally. How do I deactivate the screen please. thankyou
    The speaker is at the top. Try holding the top at an angle against your ear so the rest of the screen is not touching.
    01-05-17 05:44 PM
  3. Halifax Guy's Avatar
    I am hard of hearing and have to hold the handset close to my ear, the problem is that i touch the mute or cancel the call accidentally. How do I deactivate the screen please. thankyou
    Use a Bluetooth headset. Or, pair your hearing aids with your device (if you have hearing aids).

    Posted using a Q10, 10.3.2.2474.
    01-05-17 06:59 PM

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