1. wickus van de merwe's Avatar
    I bought nova 3 last year, ive been trying to contact em since and I cant get in touch, the game doesnt appear anymore In my app world part of my world, I never got a notice or refund, and when im able to find it it says unavailable for this device. Thank u.

    Posted via CB10
    03-22-16 03:16 PM
  2. Dave Bourque's Avatar
    http://support.gameloft.com/OnlineAn...Selection/123/

    At the very bottom of the page you can click no. Where it says " was this helpful " and then you'll see a contact form as an option.

    Z30STA100-5/10.3.2.2876
    03-22-16 03:24 PM
  3. wickus van de merwe's Avatar
    I saw it, and its asking me for a recive number that I dont have and others things I cant see like the version of the game, since I dont have it I cant see, so these ****ers do that so u cant contact em, I sent an email and the email is a computer that is not helpful and sends u to the website

    Posted via CB10
    03-22-16 03:29 PM
  4. Dirtymike14's Avatar
    I'm not sure but if they take the app down from the app store I don't think they have to give you a refund

    Posted via CB10
    03-22-16 03:32 PM
  5. wickus van de merwe's Avatar
    Why not, why not even a notice or put it back?

    Posted via CB10
    03-22-16 03:33 PM
  6. Dave Bourque's Avatar
    https://salesforce.services.blackber.../bbworld?ln=en

    Other than that I don't know what you could do. Unless someone knows a direct line to customer service. I also purchased this app so that's why I'm helping you out. It really is a terrible business practice...

    Z30STA100-5/10.3.2.2876
    03-22-16 03:43 PM
  7. wickus van de merwe's Avatar
    Yeah man its terrible because no notification about it, no refund, it doesnt affect me, its not much money, money comes and goes, its a matter of resepct.

    Posted via CB10
    Dave Bourque likes this.
    03-22-16 03:45 PM
  8. Dunt Dunt Dunt's Avatar
    Think it was the game engine that Gameloft and others were using.... they stopped supporting BB10 due to a lack of developer support.

    And the developers just weren't seen enough of a return to stick with BB10
    03-22-16 03:59 PM
  9. Dave Bourque's Avatar
    Think it was the game engine that Gameloft and others were using.... they stopped supporting BB10 due to a lack of developer support.

    And the developers just weren't seen enough of a return to stick with BB10
    There are still plenty of Gameloft games posted. Why is Nova one of the few games they pulled ?

    Z30STA100-5/10.3.2.2876
    03-22-16 04:11 PM
  10. wickus van de merwe's Avatar
    Idk and I tried that BlackBerry support, they said its not their responsability to refund because the gave developers removed the game
    Click image for larger version. 

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    Posted via CB10
    03-22-16 04:27 PM
  11. wickus van de merwe's Avatar
    Not to mention that I sent the email asking for help to BlackBerry last year around agoust or earlier and they just replied now.

    Posted via CB10
    03-22-16 04:28 PM

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