1. CrackBerry Question's Avatar
    I have been using my Bold 9900 for over 2.5 years. Couple of weeks ago, when I tried to unlock it, its screen came up as a dim blank backlit. No content. Cannot see what I type or anything. But its responding. I can make calls blindly etc.
    When rebooted, the display came back on absolutely normal. As long as I do not let the display go off, all is well. However, if I lock the phone or just the screen, or if the display goes off while it is idle (max 2 mins), it refuses to come on again. It does seem like its on as a dim blank backlit screen. The touch is active, keys are active, calls are active. Everything but the screen is working fine. Every time I reboot, the screen comes on fine and continues to be fine until the display goes off to sleep mode.

    Any solutions to diagnose/fix the problem please!?
    07-14-14 12:03 AM
  2. hamsterwheel's Avatar
    Hi! Sounds to me like you might need the screen replaced?
    07-14-14 01:56 PM
  3. AA_BB's Avatar
    Don't know. Will be taking it to the service center soon. However, if the display was broke, I wonder why the display would come on fine when I do a battery pull.
    07-22-14 10:40 PM

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