1. CrackBerry Question's Avatar
    I recently set up a numerical (I thought ) device password and a picture password. I then wanted to change the picture password or turn it off altogether and my Z10 does not recognise the password I thought I used. I can only surmise that I typed it incorrectly and did not use the eye icon to check it. Now I'm at 5 attempts and afraid I will lose my data if I proceed to 10. It's been a while since I did a backup. Is there a rest period for the phone to get me back to the picture message screen?
    10-22-14 05:44 PM
  2. howarmat's Avatar
    Might try a reset. Not sure if that would reset the count though
    10-22-14 07:05 PM
  3. MobileMadness002's Avatar
    A factory reset will clear the pw, but just power cycling will not. Stupid security if it did don't you think.
    10-22-14 07:28 PM
  4. ymb's Avatar
    Try I sixth time cause then they make you put in you're password not picture password

    ? Q10SQN100-2 ?10.2.1.3253 ?
    10-23-14 10:01 AM

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