1. lou2969's Avatar
    Hi all I tried all the maneuver that I know
    But I can't set custom ring tones or notification
    I have a few from a couple years ago they still working
    But I have no luck setting up the new one
    I do the same process
    I have tried to delete the custom contact and add them again , set all the the sound
    Go back , saving . And rebooting the phone
    Not luck when I get the message / mail/ txt, they all sounds the same
    Why???
    Any help please
    Thanks in advance

    Posted via CB10
    03-08-16 01:43 PM
  2. lou2969's Avatar
    Any body?
    Please


    Posted via CB10
    03-09-16 11:37 AM
  3. Ragbert's Avatar
    You didn't say which phone model you have, but here is how to do it in BB10:

    Settings Notifications
    Scroll down to Contact Notifications and choose (tap) it.

    Here you can add individual contacts and choose ringtines, LED colours, etc individually for each contact you choose.

    Hope that helps!

    Typed on my Q10, SQN100-2, 10.3.2.2813
    03-09-16 05:04 PM
  4. lou2969's Avatar
    Thanks Ragbert
    I did all that, and I used to do before..
    I do have 5 old contact with the custom ring, and they work properly..
    But lately the phone doesn't set the custom ring when I try to set new Custom contact .. It says "saving changes" but nothing happen

    I do have. A BlackBerry Z10
    10.3.2.2474

    Posted via CB10
    03-11-16 10:43 PM
  5. Ragbert's Avatar
    In addition to setting a ringtone, change the Sound setting from "Profile" to "On".

    I just tried this myself on my Q10 with a new contact. After it says "saving changes" it looks as if the changes are not saved. But keep backing out of Notifications and Settings. Then go back into Notifications and you'll see the changes are there.

    Try adding a contact who can text or call you to help you test it - it should work.

    Typed on my Q10, SQN100-2, 10.3.2.2813
    03-12-16 08:20 AM
  6. lou2969's Avatar
    Thanks for your help Ragbert...
    But not luck...
    I dunno what is going on....followed all the steps, reboot the phone But nothing...

    I guess I have to live with it????

    Thanks again

    Posted via CB10
    03-15-16 10:49 AM

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