1. x-l's Avatar
    I need help! I just received a replacement blackberry phone. For the contacts tried to use blackberry link to add my backup file to refresh my phone. No Luck! I got my android apps but not working. I have over 1500 contacts I use for work. This is no fun at all! I also tried using my 9930 to blue tooth port to the z10. That worked but I can't change the contact info to the current info needed. This is not good. The phone is putting the info in the fields where ever it likes too. Another let down thanks BlackBerry. Now this is affecting my job. This is not Cool.

    Posted via CB10
    08-20-14 09:05 PM
  2. FF22's Avatar
    What is the current phone you are trying to move/copy the Contacts to? Have you tried using BBLink and the Switch device wizard? I think you may also be able to use BB Protect for a one time transfer????
    08-20-14 11:50 PM
  3. tex3523's Avatar
    Are your contacts synced to an e-mail service. Add the account and they should populate

    Posted from my awesome Q10
    08-21-14 12:06 AM
  4. x-l's Avatar
    I currently have a z10. that Im trying to move my contacts to. I've tried both methods in blackberry link with no luck. I thought BB Protect doesn't do transfers on the Z10? My question is what does the backup file hold? Is there anyway to remove contacts and calendar entry from a backup file? This is not good. Something like this should be a quick fix knowing blackberry owners use their blackberries for business. This is the reason I have hope to resolve this quickly. I sure would hate to go to another phone but this time it leaves me no hope.
    Last edited by x-l; 08-21-14 at 06:37 AM. Reason: fix spelling
    08-21-14 06:35 AM

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