1. Akshay kumar22's Avatar
    Charging issue in classic-img_20150827_132345_edit_edit.png
    When I connect my phone to charger this symbol appears and the battery % is nt increasinng..need hellp

    Classic
    08-27-15 03:01 AM
  2. DaFoxGrey's Avatar
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    When I connect my phone to charger this symbol appears and the battery % is nt increasinng..need hellp

    Classic
    Try a soft reset:
    • Press and hold the Power button for more than ten seconds.
    • You will see the screen turn off, the LED flash red once, and after a short time the Blackberry logo will appear on the screen.
    • Continue to hold the Power button until you see the BlackBerry Icon with the loading animated box filling up around the icon. As soon as you see it, release the power button.

    This procedure wipes the devices caches, wipes running memory (not files or settings, just stuff running), shuts down all apps and services, and then reboots the device.
    It is the same as a battery pull on removable battery devices. It generally fixes any bugged apps or services.
    It is normal after a soft reset for the device to be sluggish and glitchy for up to five minutes after it has booted up due to it recreating the caches and loading background apps and services. So, let is sit for about five minutes before using the device.
    08-27-15 04:42 AM

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