1. jefbeard911's Avatar
    This is frustrating.

    I installed an app from Amazon App Store on my Passport, then uninstalled it (press and hold icon, press trashcan).

    Now I want to reinstall it again. The App Store says I already know own this app. I don't. At least the icon is no longer on the homescreen.

    How to fix?

    Sent from my awesome BlackBerry Passport
    12-17-16 08:23 AM
  2. jefbeard911's Avatar
    Solved - You have to log in to Amazon's desktop site, go to the Apps section and delete it from there. Then sync the Amazon Store on your phone, then reinstall.

    Wow. How dumb.

    Sent from my awesome BlackBerry Passport
    12-17-16 09:27 AM
  3. Lusitano17's Avatar
    Solved - You have to log in to Amazon's desktop site, go to the Apps section and delete it from there. Then sync the Amazon Store on your phone, then reinstall.

    Wow. How dumb.

    Sent from my awesome BlackBerry Passport
    If you are on OS 10.3.2.2876 I have a suspicion this may be your problem....

    http://support.blackberry.com/kb/art...mber=000037772

    Posted via CB10
    12-17-16 09:59 AM
  4. jefbeard911's Avatar
    If you are on OS 10.3.2.2876 I have a suspicion this may be your problem....

    http://support.blackberry.com/kb/art...mber=000037772

    Posted via CB10
    I am, and I guess this is the problem. Thanks!

    Like I said, using the Amazon Desktop App to uninstall it works too but it's not ideal.

    Sent from my awesome BlackBerry Passport
    12-18-16 12:10 AM

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