1. keepingsane101's Avatar
    I've ordered case and screen protector from shopcrackberry, but found out one of them is not in stock,thus delay in delivery,so I emailed them through the link for support to make order changes , but the email bounced back saying the address failed! How do I get in touch with them? FYI, I'm from Malaysia, with time difference so calling them would be difficult. Please advice?

    Posted via CB10
    11-05-14 06:51 PM
  2. diegonei's Avatar
    support@crackberry.com always works for me.

    Best of luck!
    11-05-14 06:54 PM
  3. keepingsane101's Avatar
    Yes I sent a support request to that address and it got bounced back. Hence why I'm posting here.

    Posted via CB10
    southlander likes this.
    11-06-14 12:48 AM
  4. VR6's Avatar
    Yes I sent a support request to that address and it got bounced back. Hence why I'm posting here.

    Posted via CB10
    That's Kevin's old email address

    Posted via CB10
    11-06-14 03:25 AM
  5. keepingsane101's Avatar
    What? But the link is through shopcrackberry? Didn't they keep their website up-to-date? Now this is starting to look dubious. Am considering cancelling the order, then again the other party can't be contacted.

    Posted via CB10
    11-06-14 03:49 AM
  6. igotberryfever's Avatar
    I got a Crunk case from them (White) it turned yellow in two days (I sent them pictures) they told me it happens with white cases . I did not get offered a new one or a refund was pretty much told sucks to be me.

    I'll buy else where!


    Posted via CB10
    11-06-14 03:52 AM
  7. CrackBerry Kevin's Avatar
    Support@crackberry.com should most definitely work. Testing now.

    Can also call 1-888-599-8998. Thanks for the patience!
    diegonei likes this.
    11-06-14 07:40 AM
  8. misterabrasive's Avatar
    Support@crackberry.com should most definitely work. Testing now.

    Can also call 1-888-599-8998. Thanks for the patience!
    IT'S ALIVE ! ! ! :-D

    Posted with my Z10 on Verizon 10.2.1.3253
    11-06-14 07:57 AM
  9. FrankIAm's Avatar
    Support@crackberry.com should most definitely work. Testing now.

    Can also call 1-888-599-8998. Thanks for the patience!
    It's good to seeing you around.
    11-06-14 08:06 AM
  10. keepingsane101's Avatar
    Support@crackberry.com should most definitely work. Testing now.

    Can also call 1-888-599-8998. Thanks for the patience!
    Hang on, is it support@crackberry.com OR Support@crackberry.com? Because I submitted request through shopcrackberry's website and theirs show the previous email address.
    At this rate I'm spamming their inbox with multiple order cancellation requests. :/

    Posted via CB10
    11-06-14 09:04 AM
  11. QXS's Avatar
    Hang on, is it support@crackberry.com OR Support@crackberry.com? Because I submitted request through shopcrackberry's website and theirs show the previous email address.
    At this rate I'm spamming their inbox with multiple order cancellation requests. :/

    Posted via CB10
    Email addresses are not typically case sensitive. Both addresses are the same. It might be better just to call.
    11-06-14 09:35 AM
  12. keepingsane101's Avatar
    All right, finally got their reply. Thanks everyone for your help.

    Posted via CB10
    QXS and diegonei like this.
    11-06-14 07:30 PM
  13. CrackBerry Kevin's Avatar
    Ok, glad you got your reply.

    Tested the email address and it was all working. Still support@crackberry.com as always.
    11-09-14 09:56 AM

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