1. jafer moidu's Avatar
    I am using BlackBerry Q5. I cant to open some applications downloaded from BlackBerry world. While it open a message shows "no internet connection" even have internet connection. How to solve this. Please help

    Posted via CB10
    03-11-15 09:02 PM
  2. anon(9208252)'s Avatar
    Try a hard reset first to see if that fixes it,
    03-11-15 09:10 PM
  3. jafer moidu's Avatar
    While connecting wifi, I can open those applications.

    Posted via CB10
    03-11-15 10:53 PM
  4. eldricho's Avatar
    Do you have an active data plan?

    Posted via CB10
    03-11-15 11:05 PM
  5. jafer moidu's Avatar
    Yes I have, I can do browsing and use some author applications

    Posted via CB10
    03-12-15 01:59 AM
  6. eldricho's Avatar
    Are those applications by any chance Android ones?
    If so, do you have other Android apps installed?
    If so, do those work flawlessy?

    Posted via CB10
    03-12-15 11:07 AM
  7. jafer moidu's Avatar
    Please help?

    Posted via CB10
    03-12-15 11:54 PM
  8. guygardner73's Avatar
    Please help?

    Posted via CB10
    Ok, start by pressing and holding the up and down volume keys for 30 seconds. Ignore the screenshot and continue to hold the keys until you see the blue BlackBerry logo. Then release.

    PassportSQW100-1/10.3.1.2480 O2 UK
    03-13-15 02:55 AM
  9. jafer moidu's Avatar
    Thank you. Clear that problem

    Posted via CB10
    03-13-15 12:31 PM
  10. guygardner73's Avatar
    Thank you. Clear that problem

    Posted via CB10
    Excellent

    PassportSQW100-1/10.3.1.2480 O2 UK
    03-14-15 08:04 PM

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