1. Kiddy Micheal's Avatar
    No market downloads apps in my z10 again expect my app world , Plss help

    Posted via CB10
    08-11-14 09:27 AM
  2. Elite1's Avatar
    First off, welcome to CrackBerry!
    Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

    Is 1Mobile the only Android app store you have installed?
    Can you please be specific about what happens when you try?

    You can try a device reset first. (NOT the same as a restart.)

    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, and black screen. The red LED will turn on. As soon as LED turns off, release the top key.

    Was anything better after that reboot?
    08-11-14 10:51 AM
  3. Kiddy Micheal's Avatar
    No sign. But firstly, thank you for trying to help. For further explanations, once I open any market like mobomarket or 1mobilemarket, everything seems to be working fine until u try to download an app it says "can't load data. Check ur connection " my data is always on. this was the app dat works perfectly well. As for mobomarket, it's says "pls enable data traffic to start downloading. Pls I'm very confused that my BlackBerry App World works nd downloads but the android ones doesn't.

    Posted via CB10
    08-11-14 07:03 PM
  4. Uzi's Avatar
    Back up your device and do security wipe

    Posted via CB10
    08-11-14 07:17 PM
  5. Kiddy Micheal's Avatar
    How do I do dat pls?

    Posted via CB10
    08-11-14 07:25 PM
  6. Uzi's Avatar
    Use BlackBerry link to back up.
    And from the phone go to settings -security-security wipe

    Posted via CB10
    08-11-14 07:34 PM
  7. Kiddy Micheal's Avatar
    I could only back up with pc right?

    Posted via CB10
    08-11-14 07:52 PM
  8. Uzi's Avatar
    Yes with pc

    Posted via CB10
    08-11-14 07:52 PM

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