11-19-14 11:37 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    trying to connect to AT&T Wi-Fi on phone- works on other devices- lap top - but has been stuck on acquiring IP address and then it "disables" my Wi-Fi in the settings. Saw where this happen back in June of this year and it was related to BB servers being down.
    11-18-14 10:30 AM
  2. Carl Estes's Avatar
    Carl Estes
    Trusted Member
    Try to delete or "forget" your current wifi profile, reboot the device, make sure it is still "deleted/forgotton", and then renter your wifi info.....
    11-18-14 10:35 AM
  3. spyeagle's Avatar
    spyeagle
    Originally Posted by CrackBerry Question
    trying to connect to AT&T Wi-Fi on phone- works on other devices- lap top - but has been stuck on acquiring IP address and then it "disables" my Wi-Fi in the settings. Saw where this happen back in June of this year and it was related to BB servers being down.
    This would never have anything to do with the BB servers being down. BlackBerry does not control your WiFi connections. Talk to AT&T, their servers were most likely the issue, or try the suggestion above.
    11-19-14 11:37 AM
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