Printable View
Hi,
I am having a issue opening email attachments. Each time I try to open one is gives me the following error "the file is not a valid docx file" or when I try a Pdf it says "this pdf is corrupted". I have no issues opening the attachments on my iPad and computer. I tried reloading the os already and the same problem appears. Can anybody help?
Attachment 336973
Posted via CB10
Attachment 336985
Posted via CB10
Does anybody know what to do?
Posted via CB10
Wow this community is suppose to be the best yet no one can answer or give insight on this problem.
Posted via CB10
Try downloading a different office suite. I sometimes use officesuite pro from Amazon app store. I realise this doesn't solve your problem but it may be a viable workaround for you while a solution presents itself. What method did you employ to reload the OS?
PassportSQW100-1/10.3.1.2480 O2 UK
Thanks for your post! I tried re loading the os many times with no results. I'm still trying to find a solution to it. I do find it weird that there doesn't seem to be a lot of people with this issue.
Posted via CB10
What type of file are you trying to open? Can you send a pic of the unopened file?
PassportSQW100-1/10.3.1.2480 O2 UK
