1. Thrace Ist's Avatar
    Hello all, although i have been using official 10.2.1.3062 on my Z10, i encounter this problem all the time. Please see the video at :

    https://www.dropbox.com/s/m03q5vof39...63851.mp4?dl=0

    The only way to fix it seems to reset my Z10. Can someone help me what exactly causes this ? I cannot enter into applications, it swipes to right automatically.
    01-12-15 08:56 AM
  2. Blackberry-Prince's Avatar
    Hmm strange. Do a full backup and reset ur device. That'll work for sure!

    Posted via CB10
    01-12-15 10:21 AM
  3. Thrace Ist's Avatar
    Hmm strange. Do a full backup and reset ur device. That'll work for sure!

    Posted via CB10
    Resetting already solves it but after a few days, it repeats. I want to know what causes it.
    01-13-15 07:44 AM
  4. Blackberry-Prince's Avatar
    Hmm alright. There is a prob in ur OS then a slight glitch I guess. Try installing 10.3.1.1949.
    If that doesnt work use ur warranty or get it checked by an expert Im new here so I dont know much... I hope I helped.
    01-13-15 01:12 PM

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