1. CrackBerry Question's Avatar
    icons turn grey (unavailable) for days then suddenly green on and off. Can some one block you on video call on BBM Q10. If so i would like to know how to do this.
    11-24-14 04:07 AM
  2. habs_fan's Avatar
    No they can't, it could be that they have non service or the phone off. Or they have in the settings the "allow bbm voice and video calls over cell network " turned off, and they are not using wifi a lot thus it showing the user not available on your end.
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    Commander and Chief of the Peevishlicious Crew
    11-24-14 08:07 AM
  3. medic22003's Avatar
    I see that with my daughters ipad bbm a lot. She's not blocking me, it's just not working like it should.

    Posted via CB10
    11-24-14 08:34 AM
  4. Ecm's Avatar
    In addition to what Habs_fan pointed out, I believe you'll also find that the icons are also greyed out when someone makes their BBM status "unavailable".
    11-24-14 09:06 AM

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