1. CrackBerry Question's Avatar
    I have downloaded and tried many times to install this, to get Blend but no luck.

    The following is the detail list of the crash:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: BlackBerryDesktopSoftware_1.2.0.52_B59.exe
    Application Version: 1.2.0.52
    Application Timestamp: 52974fc4
    Fault Module Name: StackHash_3be2
    Fault Module Version: 6.1.7601.19045
    Fault Module Timestamp: 56258e62
    Exception Code: c0000374
    Exception Offset: 000ced0b
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Information 1: 3be2
    Additional Information 2: 3be2c834fc75f41939ec68ae956c62b8
    Additional Information 3: 4008
    Additional Information 4: 4008dd6e3c9fae5410a5329dcfbe4e74
    12-18-15 06:55 PM
  2. JimWpg's Avatar
    The above is a laptop on Windows 7. It has neither Blend nor Link installed. I have "uninstalled" a previous version of Blend, and also used MS Fixit but it found no registry problems and so Blackberry's Desktop Install s/w should find a clean system to run on? I also tried installing from a user account, user as asmin, and from admin account, but all failed.

    I also use another laptop still running XP (love the stability). I have Link installed on it, and would like to run Blend but am afraid that if I try to install it, then link won't work. Also, that Link runs only on wifi, so I can't backup my device, which requires a USB connection (see below).

    On both, every time I connect my Z30 through USB, I try to select the "install drivers" option through my Z30 but neither OS recognizes ther device and both do not install any drivers.

    I dunno, I really liked the Z30 when I got it in 2014 (switched from iphone), but it seems like Blackberry is NOT supporting its devices, software, and most important of all, its die-hard customers, sorry for the movie reference, but it is Christmas

    For what they seem to be branding themselves, a software company, the software I have been using isn't great and all signs point to Blackberry's great OS Extinction in the works. IMHO, it seems that BB wants to become a software company holding/management company, and not really an innovator or quality supporter of its old customers? Hope I'm wrong.

    In the meantime, I try to remain optomistic but as 2015 draws to a close, so too I think is the usefulness of what was a great phone for me. Next year, I guess I'll look at Androids and ALL the phones (including Priv and whatever else BB intrroduces), but BB is not a slam dunk after what I see is reluctant product support. Disappointing
    12-19-15 08:21 AM

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