1. tecnisoporte's Avatar
    hi, I have a blackberry 9650 is a old phone but efficient, my problem is:

    I from Mexico. In 2013 I travel to Europe and use my BB with orangeUK, I returning to mexico, I wanted reconfigure my email account with my local number and telephone operator (iusacell), So I can not because my device even has an account associated with orangeUK.

    What I do for Orange UK, has to reset my device from your server and release my PIN ? I have tried to communicate with them for mail and I can not, no find the telephone to call from Mexico to orange UK to support.

    Im thank.....
    12-19-14 09:11 PM
  2. diegonei's Avatar
    Welcome to the forums.

    From what I understand, all you have to do is:
    1. Get a new SIM card with your carrier;
    2. activate BIS on that SIM/Number;
    3. Put it on your device;
    4. Create a BIS account on your carrier, do the Setup on the 9650 (push service books and all that)

    The device should pick up automatically.
    12-26-14 03:47 PM

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