1. CrackBerry Question's Avatar
    I left my bb 9900 for a while to get something and noticed later that it was off. I was surprised because it was fully charged at the time and tried to hard reset it by removing the battery and putting it back but the phone has refused to come back on. Pls any suggestions??? Thanks
    10-26-14 08:33 AM
  2. sbx9900's Avatar
    how old is the battery on your phone? If it is several years old, it may be time to replace the battery. Try charging it first for it may come back to life for a while. If it dies again even if you think that it is charged, try replacing the battery.
    10-26-14 09:28 AM

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