1. Playground Legend 31Third's Avatar
    I've made several attempts to do a device switch from my Z10 to my Z30,it copies the data fine but when it goes to the next step, BlackBerry Link won't switch data to my Z30 I get an error message saying device is unplugged when it's connected with a USB cable! WTF! Can someone please help?

    Posted by the best BlackBerry ever made to date! Z30 Son!
    05-12-15 11:57 PM
  2. BB-JAM215's Avatar
    Have you tried unplugging and reconnecting the usb cable both before or after starting Link? Also when I get connection errors in Link, there is always an option in Link to try to re-establish the connection.
    Another option is to try the free Device Switch app in BlackBerry World.
    05-13-15 12:16 AM
  3. Playground Legend 31Third's Avatar
    I've tried reconnecting with no luck, but thanks I will try the app route, I'll keep you posted, thanks for the info Posted by the best BlackBerry ever made to date! Z30 Son!
    05-13-15 05:54 AM

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