1. harshik's Avatar
    I have a Z10-STL100 on 10.3.1.1779 .

    When I opened my camera I suddenly saw the message camera can't be started...

    I tried rebooting

    I formatted my sd card and put all the info back

    And when I open Instagram, the camera for selfies works on it. But when I switch camera only a black image appears .. I just hope this doesn't make it a hardware problem...

    Any other suggestions before I try and wipe out my device?

    Posted via CB10
    06-26-15 07:39 AM
  2. dslocumb's Avatar
    Try a volume button reset. Simultaneously press and hold down the volume-up and volume-down keys until the device restarts. See if that resolves the issue.
    06-26-15 07:41 AM
  3. harshik's Avatar
    It doesn't work with the stl-100 version.. I tried this with the power button with no avail

    Posted via CB10
    06-26-15 07:47 AM
  4. harshik's Avatar
    Did a security wipe problem remains... I guess is a hardware problem.

    Posted via CB10
    07-04-15 01:35 PM
  5. mycj7's Avatar
    Had the same problems with my q10 after the 10.3 update. Deleted all apps with access to the camera, rebooted the device, hard reset etc. Had a charging problem with the phone too so just ditched it and got a q5 for cheap.

    Posted via CB10
    07-04-15 02:08 PM

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