1. CrackBerry Question's Avatar
    my bb 10 turns on and loads asif to turn on,but instead the blue line completes,and the phone doesnt go on
    06-21-14 06:33 AM
  2. ronfc's Avatar
    my bb 10 turns on and loads asif to turn on,but instead the blue line completes,and the phone doesnt go on
    Give us more information. What device are you using? What OS are you running? Have you seen the red LED light?
    06-21-14 06:53 AM
  3. oliversdickens's Avatar
    Try Reloading the OS using BlackBerry link software, but Back up Data first! Otherwise you will lose everything you had on the phone. Actually try this first, do a soft reset: hold both volume buttons down for 10 seconds and phone should do a soft reset. This will not wipe your data. You can also try a battery pull if you have a z10 or q10, this is pretty much the same as holing the volume keys for 10 secs. Failing that reloading the OS is going to be your last option, but it will wipe your data contacts etc if you have these backed up will not be a problem.

    Posted via CB10
    06-22-14 06:05 AM

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