1. CrackBerry Question's Avatar
    Bold 9000 is an old phone (replaced it with a Z10).

    The Bold won't boot, even on what I think is a full battery (I charged it several times, both via plug and USB) so the BlackBerry Desktop Manager can't connect to it. And of course because it won't turn on I can't see any of my data and I think I have some phone #s in there I need.

    On my PC I see that there ARE several backup files for the Bold.

    How can I open / use those backup files to locate the data I need?

    Thanks!
    08-27-14 09:47 AM
  2. jaydee5799's Avatar
    have you been able to extract your data for your new phone? You can connect to BB Desktop Manager and choose to restore your contact info I believe from your backups on your hard drive. Have you solved this issue??
    09-23-14 12:22 PM

Similar Threads

  1. Can't use BlackBerry link on new laptop!!
    By darkhorse321 in forum Ask a Question
    Replies: 13
    Last Post: 10-09-14, 01:26 AM
  2. Pictures won't send via text
    By jlaros in forum BlackBerry Q5
    Replies: 2
    Last Post: 09-05-14, 05:21 AM
  3. Why can't I use Meipai movie on 10.3.0.1052?
    By Jack_Raze in forum More for your BlackBerry 10 Phone!
    Replies: 4
    Last Post: 08-31-14, 04:17 AM
  4. Replies: 3
    Last Post: 08-27-14, 11:39 AM
  5. Forgot username, can't sign up for new one. Pls help!
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 08-27-14, 12:07 AM
LINK TO POST COPIED TO CLIPBOARD