1. thayward10's Avatar
    Since updating to version 10.2.1.2941 I cannot play music through my bluetooth on anything. The bluetooth only works in my car to accept and make phone calls. I have rebooted the phone and taken the battery out. I have deleted the devices and paired again. I haven't seen anything as of yet in the forums that has actually worked. The device says it is connected but I can't play music.
    06-18-14 01:26 PM
  2. zocster's Avatar
    hmm welcome to CrackBerry! Have you tried backing up your Z10 and reloading your OS using BlackBerry Link?
    06-18-14 01:50 PM
  3. anon721037's Avatar
    Since updating to version 10.2.1.2941 I cannot play music through my bluetooth on anything. The bluetooth only works in my car to accept and make phone calls. I have rebooted the phone and taken the battery out. I have deleted the devices and paired again. I haven't seen anything as of yet in the forums that has actually worked. The device says it is connected but I can't play music.
    in advanced settings make sure rsap is checked on
    06-18-14 01:51 PM
  4. thayward10's Avatar
    No I haven't done the reload. I'm not quite sure how to do that.
    And I checked rsap is on.

    Posted via CB10
    06-18-14 05:16 PM
  5. anon721037's Avatar
    Do you blackberry link on your PC.
    06-18-14 05:51 PM
  6. thayward10's Avatar
    Yes I do have BlackBerry Link on my pc

    Posted via CB10
    06-21-14 12:03 PM
  7. anon721037's Avatar
    Yes I do have BlackBerry Link on my pc

    Posted via CB10
    So plug into link and restore software , it will take a bit but might fix your problems.
    06-21-14 12:15 PM
  8. thayward10's Avatar
    Okay I will try it. Thank you for your help.

    Posted via CB10
    06-22-14 10:32 PM
  9. Darnel David's Avatar
    i have the same problem with my bluetooth
    06-25-14 10:02 AM

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