1. ihuntley's Avatar
    I'm trying to connect my Q10 to Blend and I continue getting a Your Device Isn't Supported message.

    I have 10.3.1 installed. I checked the settings on my phone and I have the Allow Connections setting enabled on the phone.

    Can someone please help?

    Posted via CB10
    02-27-15 12:21 PM
  2. diegonei's Avatar
    Double check you have the latest version of Blend. Download and update from BlackBerry's site.

    Also, anti-virus and firewalls can mess the connection up. I suggest turning them off just to test, after updating Blend.
    02-27-15 12:30 PM
  3. ihuntley's Avatar
    Thanks for the response. Blend is updated directly from the site, 1.1.0.17. I turned off the firewalls and still nothing.

    When I click to connect the devices, Blend goes through Verifying Secure Connection and Pairing, but then ends on Device Isn't Supported.

    Posted via CB10
    02-27-15 03:52 PM
  4. Uzi's Avatar
    Thanks for the response. Blend is updated directly from the site, 1.1.0.17. I turned off the firewalls and still nothing.

    When I click to connect the devices, Blend goes through Verifying Secure Connection and Pairing, but then ends on Device Isn't Supported.

    Posted via CB10
    Hi have you check in BlackBerry world if there is update for blend?

    Sent from my BlackBerry 10 smartphone on 4G Altel network
    02-28-15 11:16 AM
  5. ihuntley's Avatar
    I had to restart the computer and BlackBerry. I connected it over USB and it worked. Don't know if it was a setting thing, but it's resolved. Thanks to you both!

    Posted via CB10
    03-02-15 11:33 AM

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